SOLVING “WICKED” PROBLEMS
NOTE: Currently this CORE CSI2+ course can only be delivered by a professional facilitator and not online.
Creative & Critical Thinking: Business Implications & Applications Deep Dive Lab- with Business Facilitation
Following on from the (CSI-2) workshop is the option to take a deep dive with actionable business facilitation, tools and coaching integrated with design thinking solutions & tools.
This is the “apply’ phase. After practising using a famous case study (P&G), the session then moves to work with a (your own) real company challenge / issue for team to solve.
This session is an extension of the full CSI2 workshop that deep dives into real issues.
In this course our facilitator will walk the participants through a series of well sequenced models (critical thinking /design thinking / CPS) to explore real ill-defined, tricky problems & or use the model to strategically look at future thinking challenges. Starting with a real issue, the tools and models provided will assist groups in getting to a real solutions.
The more “generic tools” traditionally used in a Design Thinking process are introduced in this course and placed in context to be used in the Tirian’s 7 phases to solve actual live “wicked” workplace issues.
A deep dive experience into the collaborative ‘Strategies for Innovative Development’ (SID) model, which shows how to come up with and use creative ideas and workshop them through to practical action plans. Covers 4 essential modes for taking a challenge from ideation to implementation, and focuses on solving real workplace challenges to develop practical solutions.
-Participants will walk away with the SID model for coming up with workable ideas and implementable solutions faster PLUS one or more business issues solved using the model.
-The participants can be prepared / coached for a presentation back to stakeholders offering real solutions.
-Stakeholder pre and post briefings should be included (& learn about the process / content) to ensure there is full alignment in the whole end to end process.
This facilitated session helps participants to use design & creative thinking strategies for problem solving. Using Tirian’s ‘Strategies for Innovative Development (SID)’ TM model, the facilitator takes the group through a series of well sequenced critical thinking steps to explore real ill-defined or tricky problems and come up with unique practical solutions. Tools include: Design Thinking, Convergent & Divergent Thinking, Brainstorming, Risk Matrix, Prospective Hindsight, Pre Mortem.
FLOW
THE CSI2+ CORE CONTENT WORKSHOP: helps show the process of how to use the SID model in the context of the teams’ own WP-CS (Wicked Problem-Case Study’) and introduces additional generic design thinking tools.
1.The Creative Tools: Introducing key design thinking tools into the SID model (workshop)
2.Implications & Applications: (business facilitation with case studies & coaching)
3.Try & Apply: Practice using the method to solve your own “wicked” problem OR a provided Case Study (team practice – can also use CSI2 Advanced Assignment online course)
4.Research & prepare. Teams prepare their wicked problem and pitch (research)
5.Facilitated Team coaching / feedback (coaching)
6.Teams pitch to a panel> Facilitator / VIPS / Stakeholders (presentation)
PRICING & FEES
This session is facilitated live and based on 4 hourly sessions (X number of sessions needed) with a team max of 8 pax.